Client Login & Support

At Liaison, we pride ourselves on rapidly responding to your growing business demands. You put your trust and investments into our products and services, so we need to provide 100% satisfaction. When you contact the Liaison Support Center, we promise you prompt, accurate and courteous service—unparalleled in the industry—regardless of your company size, location or investment level. Our support specialists offer you a breadth of technical expertise, advanced support technologies and the confidence to know we will rectify the situation to protect the success of your business and your investments.


United States
Type
Phone Email Login/URL
General Support 866-830-3600 softwaresupport@liaison.com
Former ADX Clients 888-843-4200 adxsupport@liaison.com
ADX Network
Legacy DXP Clients 866-394-3571 support@liaison.com
HubConsole
Former Softshare Clients 800-346-6703 softshare.support@liaison.com
eService
Former Anilinker Clients
866-830-3600 support@liaison.com
LENS
Former Hubspan Clients
206-838-5430 support.hubspan@liaison.com
WebSPAN Manager
VAN 866-830-3600 nupathsupport@liaison.com
Athena Support 800-346-6703 softshare.support@liaison.com
Athena
Contivo Upgrades 866-830-3600 services@liaison.com
Maintenance

Implementation 
VAN 866-830-3600 nupathsupport@liaison.com
EMR-Link 888-806-0309 (Option 2) support.ignis@liaison.com EMR-Link
TaaS 866-830-3600 TaaSSupport@liaison.com
 

Europe
Type
Phone Email
General Support
0808-234-9848 support.europe@liaison.com
Direct Customers
+358 (0) 10 3060 999* support.europe@liaison.com
Other Customers
(e.g. SupplierWeb)
+358 (0) 600 93388** support.europe@liaison.com
Former Softshare Clients +31 85 401 1138** softshare.support@liaison.com
* Phone charge when calling from Finland via landline is 8,21 c + 5,90 c/min and via mobile phone is 8,21 c + 16,90 c/min
** Phone charge for calling is 2,92 EUR/min + network charges/mobile call charges