What is Liaison’s Healthcare Information as a Service?
The roles of healthcare information systems are expanding due to clinical integration in health care delivery, but also with hospital and care center mergers, the creation of integrated delivery networks, increased usage of HIE’s and an increase in the number of patients requiring care.
Healthcare organizations, now more than ever, require the flexibility, scalability, and real time delivery of information, knowledge, and services to best facilitate data exchange across the continuum of care.
Liaison Healthcare’s cloud-based suite of services support the challenges surrounding methods for identifying and verifying patient and provider information, storing patient documents and images and managing standardized terminologies. Healthcare organizations that transition their data integration and management to the cloud will benefit from real-time access to mission critical data - and are positioned to handle the influx of information efficiently.
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Liaison’s Healthcare Information as a Service Includes:
Liaison’s Master Person Index (MPI) solves the challenges associated with identifying and verifying patient and provider demographic information.
The health care Industry has accelerated the implementation of electronic health records (EHRs), health information exchanges (HIEs), and the electronic linkage of healthcare information. But these systems were not developed to quickly adapt to information system challenges relating to health systems and care management mergers, acquisitions and alliances. The data from these disparate sources must be integrated so that all patient and provider records are combined into one master person index. Liaison’s MPI is equipped specifically to resolve record duplications and gaps, which lowers the overall costs associated with record correction reduces the need for staff allocation to manually validate large volumes of data.
Liaison Healthcare’s Master Person Index (MPI) provides a cloud-based data indexing solution for both healthcare and life science IT systems that resolves record duplication through proper data integration, aggregation, cleansing and normalization of patient and provider data.
Using Liaison’s MPI solution provides a real-time, flexible, low-cost and scalable solution that adapts to the ever-changing challenges associated with the organic growth of patients, providers, and payers, within any sized healthcare or life science organization.
Patient Document Repository
Access to a patient’s comprehensive medical history is vital to ensure quality care. Incomplete medical records lead to a loss in provider efficiency, could result in a decrease in an organization’s patient safety score and result in patient dissatisfaction due to a delay in treatment or diagnosis.
Managing digital or paper documents such as laboratory 
results, physician or hospital referrals, and patient forms can be costly and staff intensive. In addition, the file size of many clinical images makes long-term storage costly for most healthcare organizations. But the need for real-time access to all of these types of files, which are patient specific, is necessary to ensure safe and timely patient care.
For health systems to fully support a comprehensive longitudinal patient record, each patient’s record must be associated with a myriad of documents that span the continuum of care. If this record is incomplete, the costs associated with searching for misplaced documents, requesting duplicates or reprints can be costly for providers, patients and payers.
Accurate document management requires a solution that can integrate the various forms and formats, and aggregate to provide control within the EHR. Liaison’s Patient Document Repository (PDR) embeds patient information in the stored content, provides real-time access to a document registry and repository within a flexible, scalable, and secure cloud-based architecture. This critical component of patient document management is intended to be shared by multiple care centers, aggregating, consolidating, and storing patient data across member hospitals, physician practices and other care environments.
Clinical processes and decision-making require the immediate availability of current and accurate information about patients, diseases and medications. A single source terminology manager will enable providers to have real-time, current, and accurate information for improved patient care.
Access to a comprehensive standard medical terminology and vocabulary solution that includes medications, procedures, tests, results, clinical observations, etc. will streamline processes for healthcare providers and ensure that each procedure is defined accurately for billing purposes.
provides a semantic framework for managing different industry-standard controlled medical vocabularies (CMVs) and enables seamless incorporation of vocabularies into clinical information systems. Liaison’s HTM creates an authoritative source of vocabulary, terminology, and codes required for clinical uses with the flexibility, scalability and real-time access of Liaison Healthcare’s cloud-based architecture.
Ensuring the right translations between ICD 9 and ICD 10 provides the new structure required by the updated and more precise clinical code sets, including greater specificity to identify disease etiology, anatomic site and severity.
provides translation support to map standard terminologies to ensure that similar codes and vocabularies are properly correlated. This includes mapping from a clinical terminology to a classification, as well as the required structure to transition to target standard terminology, with support for forward and backward mapping.
Liaison’s Healthcare Information as a Service will be adding additional services that will streamline real-time access to critical patient data, contribute to an overall reduction in healthcare costs and improve overall quality of patient and operational efficiencies.
- DIRECT Messaging (DM) will provide a secure messaging platform, following Direct Project standards and enabling exchange of key clinical data between healthcare providers and patients.
- Patient Data Inquiry (PDI) will contain a secure repository of aggregated and harmonized patient information from different sources that facilitate the search for and location of documents.