2012 will see the rise of the Cloud Service Broker (CSB) as organizations increasingly outsource multiple processes to the cloud. The challenge of managing multiple cloud providers and getting a diverse set of solutions such as CRM, B2B, EAI, accounting and more to work together and share data can be daunting to IT departments used to managing these solutions in house.
The unique data integration, management, security and compliance complexities created by outsourcing to multiple cloud providers is best solved by a CSB experienced in all aspects of data integration, data management, service-oriented architectures, data security and governance. Such entities can manage all of an organization’s external cloud connections while enriching the data integration process with validation – a view that is also shared by Gartner.
In a new article published on SandHill.com, Robert explores the service management dilemma companies face when outsourcing solutions and processes to multiple cloud providers and why CSBs are well suited to the task of simplifying those complexities. Click here to continue reading.